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| Ordering by Phone: |
Textbooks
No textbook orders over the phone unless you are unable to do so via this web site. If you have questions about ordering over the web, call 1-541-737-1506 or ask for the Textbooks department at 1-800-595-0357
General Books
1-541-737-1505 or ask for the General Books department at 1-800-595-0357
Merchandise
Web Orders: MerchOrder@osubeaverstore.com (no phone orders at this time)
Apparel: 1-541-737-0065
Electronics: 1-541-737-4907
Jewelry: 1-541-737-0074
Music: 1-541-737-0056
Video: 1-541-737-0056
or ask for the department at 1-800-595-0357
Cashiers
1-541-737-4323 or 1-800-595-0357
Course Catalogs
1-541-737-1505 or ask for the Course Catalogs at
1-800-595-0357
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| OSU Member Discount: |
Textbooks
10% OSU member discount for OSU Students, Faculty, and Staff
General Books
10% OSU member discount for OSU Students, Faculty, and Staff
All other departments
No OSU member discount
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| Return Policy: |
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Textbooks
Textbooks may be returned for full bank with the following stipulations:
- Fall, Winter or Spring term within the first twelve days of the quarter for which they were purchased.
- Summer term within the first four days of the term for which they were purchased.
- Textbooks purchased for short courses (part-of-term courses) during any term are nonreturnable.
- Books must be accompanied by their receipt.
- New books must be in new condition (OSU Beaver Store retains the right to determine the condition).
- Books with opened software packages may not be returned.
- Shrink-wrapped packages must be complete (packages marked "nonreturnable if opened" may not be returned if opened).
- Class notes and texts marked "nonreturnable" may not be returned.
- The buyer is responsible for postage on mail ordered books.
General Books
General
Book items may be returned for an exchange or refund provided they are in new condition, returned within 30 days of purchase, and the OSU Beaver Store receipt is included.
There is a $15 return fee on special orders.
Merchandise
Merchandise items may be returned with the following stipulations:
- May be returned or exchanged within 30
days of purchase.
- Items must be accompanied by
their receipt.
- Apparel items must not be worn
or soiled, and all the tags must be attached.
- Recorded Media (CDs & DVDs)
must be unopened. Defective media
may only be exchanged for the same title.
- All sales are final on marked-down items.
Computers, digital cameras and related merchandise:
- May be returned or exchanged within 14
days of purchase.
- Must be returned with the receipt,
original box, packaging, all manuals and accessories.
- There is a 15% restocking fee
for items returned that are opened or in non-factory-sealed box,
unless the item is defective and exchanged for the exact same item.
- Software must be in the original
sealed package. Defective software may only be exchanged for the
same item.
Apple iPods and iPads:
- After 14 days, all iPods & iPads, even if
defective and in need of service, must be processed through Apple
Technical Support and cannot be returned to the OSU
Beaver Store.
- Opened iPods and iPads, returned to the OSU
Beaver Store within 14 days, are subject to a 15% restocking fee.
Customer Service
- No returns for course catalogs.
- Misprinted graduation announcements may be exchanged.
Cashiers
- No returns for gift certificates.
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UPS Shipping Charges
(No PO Boxes, no FPO/APO)
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| Method |
Cost |
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(AK, HI, MP & PR) Next Day
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$45.00 |
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(AK, HI, MP & PR) Second Day
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$35.00 |
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(AK, HI, MP & PR) Standard Shipping
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$20.00 |
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(contiguous 48 states outside Oregon) Standard Shipping
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$12.00 |
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(contiguous 48 states) Next Day
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$30.00 |
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(contiguous 48 states) Second Day
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$20.00 |
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Standard Shipping (Oregon)
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$8.00 |
- Overseas shipping for textbooks only. Textbooks may be
shipped overseas via UPS Worldwide Express (weight-based shipping charge).
- Weight-based shipping charges will be determined upon filling
your order.
- Textbooks will not be shipped within Corvallis city limits except under extenuating circumstances.
- For OSU department charges, call extension 7-1505.
- To guarantee delivery by Christmas, place orders by the
second week of December.
- No weekend delivery.
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USPS Shipping Charges
(For PO Boxes, FPO/APO)
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| Method |
Cost |
| Priority |
$12 |
- The Beaver Store is not
responsible for lost or damaged items shipped UsPS.
- Weight-based shipping charges will be determined upon filling your order.
- No weekend delivery.
- No overnight or second day delivery.
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